Employment Opportunities

Vacancy Announcement

Vacancy No.: VA2000/2009

Job Title: Computer Systems Officer (SAP Support and Administration Professional)

Report to : Director, Information Technology Unit

Duties and Responsibilities

Specific tasks will include:

• Performs platform and application level administration of OFID’s SAP systems, which include:
  • Oracle database administration
  • SAP BASIS level administration
  • Preparation and support of SAP software for client installation
  • Disaster recovery planning and implementation for SAP platforms in coordination with the network/system administrators
• Performs application level security administration for OFID’s SAP systems including:
  • General security design and implementation for SAP systems
  • User accounts maintenance
  • Role definition, assignment, and maintenance
  • Troubleshooting of security access problems
  • SAP user licensing compliance
  • SAP Security monitoring
• Performs SAP change transports and control.
• Conducts user support and troubleshooting including:
  • Analyze support problems and provide first level support to the users
  • Coordinate with partner vendors for second and third level support
  • Provide/coordinate end-user training
• Maintains system, support desk and user documentation.
• Participates as team member in SAP implementation project, Application Systems group activities, and other IT activities.

Qualifications and Experience

• A Bachelor’s degree from a reputable university in the country of education, preferably in any IT/IS discipline.
• Professional qualification(s), SAP certifications will be an added advantage.
• Minimum of 5 years experience in IT/IS activities including development, administration, networking, helpdesk.
• Working SAP knowledge in at least one of SAP applications including FICO, MM, HCM, Solution Manager, Business Warehouse (Business Intelligence).
• Experience in SAP ECC 6.0 is highly desirable.
• Working knowledge of Oracle database is essential.
• Knowledge of finance is equally desirable.

Skills and Competences

• Excellent written and verbal communication skills in English, as well as working knowledge of at least one of these languages – Arabic, French or Spanish which is considered an added advantage.
• Good interpersonal skills including ability to work as a member of multi-cultural project team and user community.

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